Something that has most recently replaced the traditional phone is Voice over Internet Protocol, which is more commonly known as VoIP. Voice over IP has a lot of benefits that you can use to better improve your communication and reduce your bills. However, when selecting a voice over IP service there are a few factors that you need to consider before making a final decision.
To understand better why VoIP is beneficial for you and your company, let’s look into how it is different from the traditional phone and why it is better. Our traditional phone lines are a network of copper wires connected to each other or in the case of wireless phone, connected to each other through satellites. In wired phones, our call quality is limited to the load the wire can sustain thus at peak hours’ calls are of bad quality and drop a lot and in case of our wireless phones, we are limited by the satellite position and how much traffic it can stand.
Now in the case of VoIP, when we dial a number our VoIP services provider shifts our call through the internet and to our recipient. With fast internet speeds and huge bandwidths increasing day by day, there is no limit to the quality of our calls and furthermore our calls are cheaper as they go through internet rather than wires or satellites. Moreover, you can plug in your VoIP phone to any source of internet from anywhere as your service provider is always online and available.
You can benefit from cost savings as you can save money through web-based calling. Minimizing telephone costs is a significant factor when it comes to enlarging business profitability. Please know that VoIP business phone system only requires a reliable broadband connection. This type of connection can support the entire scope of its business communication functionality.
This apart, VoIP will provide your business a plethora of useful features that can go a long way to improve work efficiency as well as boost productivity. Specific features particularly helpful for business houses are available with VoIP. VoIP systems can offer extraordinary features like call recording, activity reports, conference bridges and CRM (Customer Relations Management) software integration.
The VoIP system is also controlled from a user-friendly web-based control panel and as such the system can be accessed remotely. Upgrading a business VoIP phone system can be done quickly and easily by your service provider. This means that you can enjoy the latest updates and features without hiring your own IT professionals. VoIP systems can also be easily expanded and upgraded by a change in a service plan and buying additional pre-configured phones.
VoIP solution promises to extend and simplify your business communications infrastructure. With VoIP, users can check voicemail and email, access project data, and make calls–all over a single network and by using a single device. Many sophisticated features that are absent on PBX systems come standard with VoIP. These features include advanced call forwarding, electronic messaging, custom auto-attendant, three-way conferencing, videoconferencing, and Advanced Call Distribution (ACD) functions including skills-based call routing.
One of the great things about VOIP is that it has something for everyone and every business. With an ideal combination of quality, cost and features, you are sure to find a solution that works best for you and your business.